Shipping fees will be borne by the customer. Please check the shipping fee displayed on the product payment screen.
Regarding made-to-order products
We will ship to your registered address by the shipping date displayed on each product page.
Regarding in-stock items
After confirming your order, we will ship your order within 10 business days. However, if you purchase a stock item together with a made-to-order item or other item with a specified shipping time, your order will be shipped after all of these items are in stock. Please note that we may only be able to deliver within Japan.
The product images are for illustrative purposes only and may differ from the actual product.
If there are problems with production or shipping due to a concentration of orders, delivery may be delayed.
Delivery may be delayed due to inclement weather, road traffic conditions at the time of delivery, the delivery status of the delivery company, timings such as the New Year holidays and Golden Week, etc.
If we need to confirm the details of your order, there may be a delay in shipping.
As a general rule, we do not accept requests for specific dates or times for product shipment.
If your order is returned to us because the delivery company's storage period has expired due to reasons such as your absence at the time of delivery, you will be responsible for the redelivery fee (cash on delivery).
Please note that if you do not contact us to request redelivery or if you are unable to receive the redelivered product, we will handle the situation in accordance with our return and exchange policy. In such cases, we may restrict your use of our services.
If you would like to change the delivery address for an order that has already begun preparation for shipping, please contact the shipping company after the order has been shipped.
Please note that we cannot compensate for any inconvenience caused to customers due to the settings of the shipping address.
For information on returns, defective products, and cancellations, please see our " Returns and Exchanges Policy ".
Shipping fees will be borne by the customer. Please check the shipping fee displayed on the product payment screen.
Regarding made-to-order products
We will ship to your registered address by the shipping date displayed on each product page.
Regarding in-stock items
After confirming your order, we will ship your order within 10 business days. However, if you purchase a stock item together with a made-to-order item or other item with a specified shipping time, your order will be shipped after all of these items are in stock. Please note that we may only be able to deliver within Japan.
The product images are for illustrative purposes only and may differ from the actual product.
If there are problems with production or shipping due to a concentration of orders, delivery may be delayed.
Delivery may be delayed due to inclement weather, road traffic conditions at the time of delivery, the delivery status of the delivery company, timings such as the New Year holidays and Golden Week, etc.
If we need to confirm the details of your order, there may be a delay in shipping.
As a general rule, we do not accept requests for specific dates or times for product shipment.
If your order is returned to us because the delivery company's storage period has expired due to reasons such as your absence at the time of delivery, you will be responsible for the redelivery fee (cash on delivery).
Please note that if you do not contact us to request redelivery or if you are unable to receive the redelivered product, we will handle the situation in accordance with our return and exchange policy. In such cases, we may restrict your use of our services.
If you would like to change the delivery address for an order that has already begun preparation for shipping, please contact the shipping company after the order has been shipped.
Please note that we cannot compensate for any inconvenience caused to customers due to the settings of the shipping address.
For information on returns, defective products, and cancellations, please see our " Returns and Exchanges Policy ".
